Delivery and Returns
Delivery & Returns
Order Processing Time
All items are made to order just for you, and fulfilled by our trusted production partner.
Please allow 2–5 business days for production prior to shipping.
Shipping Destinations
We currently deliver to the United Kingdom and the United States only.
Estimated Shipping Times
United Kingdom: 3-8 business days
United States: 3-8 business days
Please note: Delivery times are estimates and may vary due to seasonal demand, customs delays, or postal service conditions.
Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
Orders over £50 qualify for free shipping.
Returns and Exchanges
As all items are custom-made to order, we are unable to accept returns or exchanges for incorrect sizing, change of mind, or general preference.
We do offer replacements or refunds for items that are:
-Misprinted
-Damaged
-Defective
-Incorrectly fulfilled
If your order arrives with any of the above issues, please contact us within 14 days of receipt.
To request a resolution, please provide:
-Your order number
-A description of the issue
-Clear photos of any damage or error